Frequently Asked Questions

How do digital downloads work?

Once your payment is complete, you'll receive immediate access to download your files.

Will I receive a physical product?

No. All products sold by ImprintsDesignz are digital downloads. No physical items will be shipped.

What file formats do you offer?

Depending on the product, files may include PDF, PNG, JPG, ZIP, HTML, DOCX, XLSX, or other digital formats. Each product listing clearly states what's included.

Can I print my files?

Yes, if the product is designed for printing. You may print it for your own personal use as many times as needed.

Can I use your products on my tablet?

Many products are compatible with tablets such as iPad and Android devices. Please check each product description for compatibility.

Are your planners compatible with Goodnotes, Notability, or similar apps?

Many are, but compatibility varies by product. Please review the product listing before purchasing.

Can I share my purchase?

No. Each purchase is licensed to one customer and may not be shared, copied, resold, or distributed.

Do you offer refunds?

Due to the instant-access nature of digital downloads, all sales are final. Please read each product description carefully before purchasing.